FAQs

How long will my order take to arrive?

For our second drop, all purchases are a pre order. All orders will dispatch within 25 -40 working days. Orders will be shipped via Royal Mail 48 Tracked Service. You will receive a tracking number when your order has been dispatched.

Returns & Refunds

Please refer to the 'Refunds Policy' in the 'Terms and Policies' section at the bottom of the page.

Shipping Policy
  • All orders ship within 3-10 working days
  • Unless a pre-order/alternative date is stated
  • All orders sent with Royal Mail 48 Tracked
  • It is the customers responsibility to pay any import duties or taxes
  • Import duties and taxes can vary between regions - we are unable to control or estimate their amount
  • If  you refuse a shipment from Tropache, you are responsible for the original shipping charges